FAQs

I want to be discreet

Answer

We protect your privacy and allow you to remain discreet by:

  • Any messages from your doctor will only be available to view in your Hey Fella portal after logging in. You will be notified by SMS and EMail you have a new message however will need to login.
  • We request your results not to be uploaded to My Health Record
  • We do not post anything to your address

If you do have further concerns please get in touch with our customer service team via Live Chat.

PrEP FAQs

Can I get dispensed all 3 months of PrEP dispensed at once?
Do all pharmacies accept online PrEP scripts?
How do I get my PrEP script?
How does PrEP work?
How effective is PrEP?

Your online gay doctor

Gone are the days of waiting to get into a GP and wasting time going into the clinic only to have an awkward conversion with a doctor like "What's PrEP?"!! Using technology, we are creating a new health care platform for gay men to access health care anywhere in Australia.

Based in Brisbane, we provide online telehealth to gay/bi/trans Aussie men, Australia wide 7 days a week regardless of your location. We are on a mission to make healthcare more accessible for gay men using technology to do so.
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Taking control of your health & sexual health has never been easier with Hey Fella.

Learn about Hey Fella

Your gay doctor online providing healthcare to gay Aussie men.

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Privacy Policy
‍We are a inclusive provider of healthcare and provide services for all patients in the LGBTAQ+ community. In the spirit of reconciliation, we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.