Gone are the days of waiting to get into a GP and wasting time going into the clinic only to have an awkward conversation with a doctor like “What’s PrEP?”!! Using technology, we are creating a new healthcare platform for the LGBTQIA+ community to access care anywhere in Australia.
About Hey Fella
We are changing how the LGBTQIA+ community accesses healthcare
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Why we started Hey Fella
Founded in Brisbane, Hey Fella is healthcare designed by the community, for the community — serving patients Australia-wide, 7 days a week, all online. We are on a mission to:
- Bust the stigma associated with LGBTQIA+ health and sexual health (trust us, we have heard it all!)
- Make talking to your doctor feel easy and judgment-free (we aren’t your usual doctor in a white coat)
- Provide evidence-based, respectful, sensitive, non-discriminatory care through accessible & innovative technology when it suits you, regardless of your location (Hey Rural Australia, we see you!)
Read our feature in QNews “Creating the new gay men’s health service: Hey Fella”
Stigma and barriers to healthcare access for LGBTQIA+ community
Stigma still presents a big barrier for the LGBTQIA+ community when accessing primary care within Australia. This together with the fact getting into a GP within Australia is becoming increasingly difficult (with upwards of 7+ day waits) this leads to poor health care outcomes and greater barriers.
- LGBTQIA+ health knowledge & exposure is limited which leads to conversations like “What is PrEP”
- LGBTQIA+ individuals are less likely to report having a regular GP, with 65.5% compared to 80% of the general Australian population [1]
- Compared to work, family and educational settings, healthcare is where LGBTQIA+ Australians feel least accepted (43.4%) [2]
Benefits of using Hey Fella
By using Hey Fella you can take control of your health with a team that truly understands your community.
- All online! Save time travelling and waiting in doctors clinics
- Suits your schedule. Our doctors are available 7 days a week 8AM -10PM with early and late appointments
- Access your prescriptions, results, and history through your patient portal
- Affordable pricing – usually cheaper than seeing your GP
Safe & Secure. LegitScript-certified
At Hey Fella, patient safety and security are at the heart of everything we do. You can trust that your personal health information is fully protected, as we strictly adhere to Australian healthcare standards and privacy regulations.
Our LegitScript certification further ensures that we meet the highest standards for safety, transparency, and compliance in the industry. With Hey Fella, you can feel confident that your healthcare experience is not only secure but also backed by a trusted, certified provider.