How online doctor consults work

Speak to a doctor in 3 easy steps

1. Request a doctor consult online

Complete a online consult request online in under 3 minutes. During the request you can let your Hey Fella doctor know what you wish to discuss.

2. Book a time or wait for a callback

You can select to either book a time up to 30 days in advance or choose to wait for a on demand call back typically within 1 hour of your request

3. Talk to your doctor via phone or text

Your Hey Fella doctor will phone or if you prefer text chat with you via the Hey Fella portal. Your Hey Fella doctor may also issue any scripts or referrals if clinically required.

Healthcare designed by the community, for the community

Gone are the days of waiting to get into a GP and wasting time going into the clinic only to have an awkward conversation with a doctor like “What’s PrEP?”!! Using technology, we are creating a new healthcare platform for the LGBTQIA+ community to access care anywhere in Australia. Based in Brisbane, we provide online telehealth Australia-wide, 7 days a week regardless of your location. We are on a mission to make healthcare more accessible for our community using technology to do so. Taking control of your health and sexual health has never been easier with Hey Fella.

FAQs about Doctor Consultations

Common questions asked by patients about doctor consultations answered by the Hey Fella doctors.

Don’t see your answer?
Ask our friendly customer support team via live chat!

Script to your phone

eScript to your phone. Take to any pharmacy

Text & phone consults

Discreet & private. Initial phone consult then by text

Healthcare built for your community

Designed by the LGBTQIA+ community, for the LGBTQIA+ community.

Save time & money

Forget waiting rooms. We call you on your schedule.

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